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Starting on Sunday, August 27, 2006, e-van - the City of Elk Grove's newest paratransit service - will provide service the same day and up to two days in advance for persons who have been certified under the requirements of the Americans with Disabilities Act (ADA) and for seniors who are age 75 years old or older. The new reservations and cancellations telephone number starting on Friday, August 25, 2006 is (916) 683-8726, TDD/TTY: 711 through the California Relay Service. If you are currently certified through Paratransit, Inc., don't worry... your information will automatically transfer to e-van. For additional contact information and details, please visit the e-tran.org website.
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Destinations Newsletter now available!
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The latest issue of our quarterly newsletter is now available in a new online format. Visit the Destinations page now to download your own copy of the latest edition. The new format is easy to share with other readers and riders, and saves paper and printing costs in keeping with our commitment to the environment. The latest Destinations features seven pages with news and features you won't want to miss. |
Watch our latest video: Mobility Training
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Watch a six-minute QuickTime video to learn more about how Paratransit, Inc., Mobility Training puts you in control! Click the video player at left to go to the video download page. It's available in two sizes for both dialup or DSL/Cable connections and requires the free QuickTime player. |
Now online: ParatransitTravel.com
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Are you planning a vacation or business trip? When you book through ParatransitTravel.com, up to 8% of your purchase (40% of all commissions) is automatically donated to the Childcare Center Building Fund. You'll get the best discounted travel rates available anywhere on the Internet, while donating much needed funds to a good cause. This service is provided through a partnership with YTB Travel International, a leading provider of Internet travel. Please tell your friends, family, and co-workers about this service. Bon Voyage! Note: This service is not for booking local Paratransit rides. |
Help build the Childcare Center: See you at the Art Auction!
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In 2006, we'll continue working to make the Childcare Center a reality. Click the sketch at left to learn about this landmark project - and learn more about how you can help. |
Interactive Voice Response (IVR): Update
Paratransit, Inc., strives to provide the best service possible by utilizing the latest technology. We utilize the most advanced scheduling software available, and state of the art Mobile Data Computers equipped with GPS and navigation devices on our fleet of vehicles. Paratransit, Inc., will soon add Integrated Voice Response (IVR) to our tools.
IVR is an automated phone system that will integrate our existing technologies with the phone system. There are many enhancements that the IVR application will offer our riders. IVR will help reduce wait times on the phones by enabling our passengers to confirm, cancel, and possibly schedule their own trips using any touch-tone telephone. The IVR system will also be able to call out to our passengers, reminding them of trips scheduled for the next day, or to notify them that a vehicle is on its way to pick them up. The IVR system will even be able to inform passengers of the most current estimated arrival and drop off times because it will be connected directly to our scheduling system.
Paratransit, Inc., believes this technology will provide a great benefit to our riders. We'll post more information regarding how and when to use this feature soon. Stay tuned!
If you have questions or want more information on the IVR project, please contact Ed Radza at (916) 429-2009 extension 309.
Ongoing logo updates
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Since launching our new logo in late 2004, we've been expanding its visibility in many ways... including the signage at our headquarters. These efforts help our riders and the general public more easily identify and relate to Paratransit, Inc., its vehicles, and its mission. Stay tuned for more updates! Get a closer look at the building signage: |
Vehicle branding is on target
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Paratransit, Inc. is always looking for the newest and most efficient ways to provide the best rides and most convenience, at the lowest possible cost. Part of this ongoing effort involves becoming more visible to our riders and the broader community. To keep costs down, we're gradually phasing in the updated logo design as we buy new equipment and reorder materials. We branded several vehicles in 2005 and will brand many more in 2006... hopefully, the entire fleet! Watch for us in a neighborhood near you! |
Going your way with Measure A!
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On November 2, 2004, voters approved a reauthorization of the Measure A half-cent transportation sales tax which directly benefits our rider's ability to get around. Click the graphic at left for the full story. |
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