Welcome aboard: About Paratransit, Inc.


2004 marked our 25th year of service to the Sacramento region. During these two and a half decades, we’ve been busy making mobility – everyone’s freedom to get around and take care of important business. Since 1978, we’ve traveled together enough distance to go to the Moon 219 times (but only 110 times if you want to come back)!

Starting with just two vehicles, we now operate over 150. Our maintenance shop services vehicles for 40 other agencies in the region, and we use our earnings to provide more rides for you! We provide planning and services to our community partners, ranging from United Cerebral Palsy to Health For All to the Women’s Civic Improvement Center.

Our company mission is to expand mobility options by:

  • Advocating for a fully accessible, useable, and integrated public transportation system.
  • Providing innovative community transportation services.

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A few company milestones

Paratransit, Inc. announced the creation of a new division; Destinations Mobility offering specialized adaptive-driving equipment, accessible vehicles and specially-adapted vehicles, and vehicle conversions for sale and rent to retail and commercial markets at prices affordable to the customer.

Paratransit, Inc. provided shuttle and job search services to the homeless population of Sacramento through the WHEELS TO WORK program. A coordinated effort between multiple human services agencies, non-profit agencies, and state agencies, this successful program provides transportation to locations and services vital to preparing for the job market. The Office Bus is equipped with the tools needed to complete resumes, do job searches on-line, complete applications, and schedule appointments.

Paratransit, Inc. secured 25 new vehicles through “State of Good Repair” grant funding.

Paratransit, Inc. became the Consolidated Transportation Service Agency (CTSA) for Stanislaus County and the first agency in California to be designated a CTSA in two different locations. Paratransit opened an office in Modesto and provides mobility management services including travel training, and a volunteer driver program.

Paratransit, Inc. celebrated its 30th Anniversary. The consulting division, Innovative Paradigms, began providing In-person eligibility and assessment services for the City and County of Honolulu. The agency also provides travel training and mobility management services in Honolulu.

Paratransit, Inc. provided travel training services to San Joaquin County and Santa Clara County through its consulting division, Innovative Paradigms. Interim executive management services were also provided in Nevada County

In April 2007, Paratransit received two awards from the California Association for Coordinated Transportation (CalACT). The first award was for Outstanding Paratransit Operation and the second went to Linda Deavens, Deputy Executive Director of Operations, Technology, and Maintenance, honoring her leadership in the industry and commitment to CalACT since its inception.

In February 2007, Paratransit and Hybrid Technologies entered into a joint venture agreement and produced the world’s first full lithium-powered PT Cruisers. These vehicles (developed by Hybrid Technologies) will be the first used commercially as taxicabs and will serve as support for the growing demand for clean and accessible vehicles. Paratransit believes this is an opportunity to continue the excellent transportation service it provides for individuals with disabilities and seniors in the Sacramento area, while making a difference in air quality.

Paratransit, Inc. announced the creation of a new division, Innovative Paradigms, to provide consulting services for mobility management activities, travel training, In-person eligibility and assessments, interim management, grant writing, and developing consolidated transportation service agencies in the industry.

Paratransit, Inc. starts providing travel training services for the Spokane Transit Authority in Spokane, Washington.

Paratransit, Inc. celebrated it’s 25th Anniversary.

Paratransit, Inc. received the Energy Star Small Business Award from the US EPA for energy efficiency at our facility.

Paratransit, Inc. moved into our state-of-the-art facility at 2501 Florin Road.

Property on Florin Road (occupied by the former Mel Rapton auto dealership) was donated to Paratransit, Inc., by Arika Koomorian, to relocate and expand its maintenance, bus parking, fueling, and administrative facilities.

The Americans With Disabilities Act (ADA) became law. RT became responsible for providing a new service to complement its existing service for certain people with disabilities. RT determined the most effective, efficient method would be to partner with Paratransit, Inc.

Paratransit, Inc. was named as Transit System of the Year by the Community Transportation Association of America.

Sacramento voters adopted a local sales tax measure (Measure A) which gave us a new revenue source. Among other things, Measure A was passed to expand and maintain existing paratransit services to the elderly and disabled. Paratransit, Inc., was instrumental in helping to develop the ordinance and aid in its passage.

We celebrated the first 1,000,000 rides provided.

Paratransit, Inc. pioneered the first industry efforts to fully automate routing and scheduling of demand-response trip booking.

Paratransit, Inc. is designated the first Consolidated Transportation Services Agency (CTSA) in California.

The California State Legislature created the Social Service Transportation Improvement Act (AB 120), an act which created Consolidated Transportation Services Agencies (CTSAs). Paratransit, Inc., was used as the model, since we were providing this service already.

After the Sacramento Area Council of Governments (SACOG) completed an independent study comparing our performance to Regional Transit’s (RT), Paratransit, Inc., consolidated RT’s Care-Ful Coach transportation program.

October 1980, we celebrated the first 100,000 rides provided.

Paratransit, Inc., was incorporated as a private nonprofit corporation to provide demand-responsive transportation service to individuals and agencies serving people with disabilities and the elderly within the Sacramento County urbanized area.

More about us


Our Reservations Staff

Our reservationists are here to make your trip booking experience a pleasant one. Visit the Reservations Page for more information on how to book your trips.

The Latest Technology

Paratransit, Inc. has added Mobile Data Computers (MDCs) and the Magellan Navigation System to our fleet of vehicles. For more details and to learn about additional technology we plan to implement, visit our News Page.

Our Maintenance Facility

Our state-of-the-art maintenance facility gives our mechanics all the latest technological advances in the field of vehicle repair. Our maintenance staff logs thousands of labor hours and provide all levels of service to our fleet and the vehicles of dozens of outside agencies. This facility allows us to reduce the time a vehicle is off the road, which in enables us to continue to provide vital transportation to passengers.